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Professionalism Doesn't Come Easy But Quality Comes From Experience
Who we are

We are a garage door/opener repair company that provide services in Oakland, Macomb and Wayne County. We service and install products that achieve better performance and safety for your door or family.

Five Star Doors Technician Shane installing a chamberlain opener
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Spring Replacement
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Opener Replacement
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Door Replacement
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GARAGE DOOR REPAIR, SPRINGS, OPENERS REPAIR AND REPLACEMENT SERVICES

From Farmington Hills to Grosse Pointe, Grosse Ile to West Bloomfield We Have You Covered.

Welcome to Five Star Doors. We are a licenced and insured garage door and opener repair company providing Five Star rated garage door repair, garage door spring repair and garage door opener repair to Metro Detroit residents for over 25 years. We are local to the area with strong family roots in Macomb, Oakland, Wayne and Washtenaw counties. As we have expanded, we have been able to gain a level of knowledge and expertise that is unparalleled in the city’s that we service. From replacement doors and openers to servicing every make and model garage door and opener made; we aim to offer the very best overall customer service experience possible.

I personally answer all incoming calls and will work with you to accommodate your busy schedule. Andrew, Eric, Max, Mike, Tim, Shane, and Robert are some of the best trained and competent door/opener installation and garage door repair specialists in the industry. They are on-time, polite, professional, and bound to Five Star Doors overall goal of complete customer satisfaction.

black amarr olympus 500

What To Expect From Five Star Doors

Where many repair companies pose as a local, hands-on repair company, we are one of the few door repair businesses that perform 100% of all their repairs and door installations. We service and sell Chamberlain & Liftmaster Openers, Amarr and Safeway garage doors. We service and stock parts for Genie openers, Wayne Dalton, Clopay, C.H.I. Doors, Windsor, Raynor, and Craftsman garage door openers. Our service vehicles are well stocked, so rest assured it’s fixed right on the first visit.

  • We Use Our Own Employees. Professional, Polite, And On-Time
  • Same Day Service In Most Instance's
  • We Service All Current Makes & Model Garage Doors & Openers
  • The Technician Will Call You Approximately 10 Minutes Before Arrival.

Good, bad or indifferent, we post “all” unedited reviews as we receive them back. We want you to feel comfortable that you’ve chosen a service company that strives to be the best. Scroll down to view the most recently submitted reviews. For older reviews use the review tab at the top of each page.

Sincerely,

Bruce Chapin
Five Star Doors, Operations Manager

Five Star Doors 
31505 Grand River,
Farmington, MI 48336
Main: (248) 827-0933
Residential Building Contractor License: 2101216938

Hours
Mon- Fri 7:30 AM – 9 PM
Sat – Sun 7:30 AM – 2 PM

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Services Offered

  • Remote Repair
  • Roller Repair
  • Garage Door Repair
  • Cable Installation
  • Spring Installation
  • Remote Replacement
  • Opener Repair
  • Opener Installation
  • Spring Repair
  • Cable Repair
  • Custom Design
  • Roller Installation
  • Garage Door Installation
  • Safety Sensors Installation
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Garage Door Repair / Garage Door Opener Installation Testimonials

Garage Door & Opener Repair West Bloomfield, MI – 5/5 Stars. “I love Five Star Doors! They are the absolute best. I will use them from now on. Robert was amazing. Five Star provided great service on my garage door and opener, but they have a big heart. Kudos to the owner that gave consideration to my situation.” Lucy B. West Bloomfield, Michigan

Garage Door Springs Repair  West Bloomfield, MI – 5/5 Stars. “The spring on our garage door broke, and the door would not open. They came right out, replaced the springs, pulleys, and cables. They were courteous, professional and expedient.” Nancy R. West Bloomfield

Garage Door Off Track Repair Farmington Hills, MI. – 5/5 Stars“They came out soon after our call, adjusted to make the garage door quiet and even fixed some caulking (having done the original job on a freezing day, a small area of caulking didn’t attach well)…at no cost. Very nice workers, excellent service.” Kendall G. Farmington Hills, Michigan

Garage Door Opener Farmington Hills, MI – 5/5 Stars – “I was pleased beyond expectation at the speed of response and the quality of the opener and work.  The cost was much less than expected also.  The serviceman, Andrew was great and professional.” Chuck J. Farmington Hills

Garage Door Opener Southfield, MI -5/5 Stars – “Very courteous & helpful.  I would recommend their garage door opener installation service to anyone. Helped program our third garage door opener and offered any assistance, if we had trouble with programming our garage door remotes.” Janice W. Southfield

Garage Door Opener West Bloomfield, MI – 5/5 Stars. “Andrew was very helpful stating the cost of the opener and showing me other things that need to be serviced. I did not feel pressured when he told me other services I may need in the future.” Josh M. West Bloomfield

Grosse Pointe garage door repair review

Garage Door Repair Southfield, MI – 5/5 Stars – “They were professional and very friendly! Did what they said, when they said!  Very good customer service, Honest. Reliable and PROMPT!” Brian C. Southfield

Garage Door Springs Repair West Bloomfield, MI – 5/5 Stars –  “He assessed the problem, knew I needed the spring replaced. He had the part right on his truck, so he fixed it right then. It took about hour tops, and he was on his way. Fair price, door fixed, I would use again.” John W. West Bloomfield, Michigan

Garage Door Repair Farmington Hills, MI – 5/5 Stars. “Amazing service overall.  Couldn’t have been more pleased.  Quick to return our initial phone call and sent a technician the same day.  We will refer and use Five Star Doors in the future.” Andy L. Farmington Hills

Garage Door and Opener Repair Southfield, MI 5/5 Stars –  “Could not be happier, Andrew spent the time to explain and make sure the garage door and opener was in excellent working order before leaving. For the amount of work he accomplished in 45 minutes, I would have expected to pay a bit more the quality of service he provided.” Deloise W. Southfield, Michigan

Garage Door Cable & Rollers Replacement Farmington Hills, MI – 5/5 Stars – “Five Star Doors was very prompt and professional start to finish. Garage door repair was quick and easy. Service provided was exceptional.” George T. Farmington Hills, Michigan

Garage Door Spring Repair Southfield, MI 5/5 Stars –  “YELP REVIEW” – “Garage door spring broke on the door this morning. Called a few minutes before 9. Around 1:30, Andrew was here fixing the door. Very nice guy, who also gave some suggestions for upgrades, but indicated they could wait. I’m very pleased with the great service, and friendly attitude. Thanks!” Jeff H. Southfield, Michigan

Garage Door Cables Farmington, MI 5/5 Stars – “The tech was knowledgeable and did the work fast. The garage door has been working great since then. I would recommend them for garage door repair.” Jerome B. Farmington, Michigan

Garage Door Panel Replacement Farmington, MI 5/5 Stars – “YELP REVIEW” “This is the most amazing company- December 2014- our garage door would not open. They were the ones that got here within an hour. Fixed/ so we could get our cars out. We then chose a new heavy duty insulated door- installed 2 days later. During this process they were thorough,reasonable, honest, and very nice. Bruce has a great team!
Fast forward just over 2 months ( dead of winter).
Our drive is very steep, so I like to back in so I can pull out. Today I ran errands and came home. I backed in – I went very slowly, I hit the button for the garage to open, I hit a patch ice and slid into the lowest panel. I called 5 Star and Bruce was able to send Shane out before 6:00. And our panel can be repaired.
This is the company you want to use is you have ANY garage door needs! You will not regret your choice! Susan V. Farmington, Michigan

Garage Door Repair Franklin, MI 5/5 Stars –  ” “Excellent garage door service. Were at my home within a few hours of calling them. Called ahead to let me know when they would be here. Did the repairs quickly, made some very good recommendations, and charged a very fair price. I highly recommend 5-Star!” Rick N. Franklin, Michigan

Garage Door Repair West Bloomfield, MI 5/5 Stars –  “YELP REVIEW” – “This is the second time I’ve worked with this company. First time I just picked up some parts. This time around I called because of a stubborn garage door that won’t close properly at a new house my wife and I bought. I initially called a different company that quoted me a five day waiting period before they could come out and a $85 service call. 5 Star doors came out the next day. The tech arrived promptly and was very professional. The door was fixed within 20 minutes. I fully expected to be charged a service call fee which I would have gladly paid considering the problem was solved in such a timely manner. However, I was not charged for the service. I tried to pay the tech but he refused and simply asked that I use them when I replace the motor and/or door. Service like this is hard to find. Dan J. West Bloomfield, Michigan

Why Choose Us

We want you to feel comfortable that you’ve chosen a garage door repair company that strives to be the best. Scroll down to view the most recently submitted reviews.

Quality Rating 4.98/5.0
Professionalism Rating 4.99/5.0
Punctuality Rating 4.98/5.0
Price Rating 4.88/5.0
Overall Rating 4.98/5.0

Reviews 243

 

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Safe & Secure

We take garage door repair and garage door & garage door opener installation very seriously and always have the homeowner & family best interest & safety in mind.

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Outstanding Support

We personally answer all calls & will work with you to accommodate your busy schedule. We have the best trained, competent, door – opener installation & repair specialists in the industry.

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Low Cost

Service includes: A 20-Point Safety Inspection, Lubricated, Parts Tightened Where Appropriate. Suggestions That Will Improve & Extend The Life Of Your Garage Door System for about 1/2 the cost of our closest competition

Garage Doors

Amarr garage doors

Amarr Garage Doors

The Amarr by Design collection enables homeowners to design their very own unique door from a choice of 10 carriage house door styles. several window and decorate hardware choices.  

Amarr by Design collection is one of several models Five Star Doors features.  As a Authorized Sales & Service Distributor for Amarr, you can be assured that your new door will be professionally installed by an Five Star Doors employee. 

Additionally, we provide an extra stiffener or “strut” to better reinforce your new door, nylon ball rollers which provide smoother operation and longer life.

Other factors to consider using Five Star, local to the area, insurance, warranties offered, professionalism, disposal of your old garage door as well as dealer service and support

Safe-Way Garage Doors

Safe-Way garage doors has been offering Birmingham and Bloomfield homeowners outstanding value and quality steel doors for over Fifty years. Safe-Way offers numerous styles, colors and sizes to complement any home. Whether you choose insulated or uninsulated, short or long panel, or a flush door, all doors come with the Safe-Way standard of outstanding workmanship. Coupled with Safe-Ways heavy duty hardware, Five Stars Doors adds an extra strut to ensure your door operates at peak performance and will last for many years to come.

The Choice Series by Safe-Way, Model 56 & 58 a non-insulated value + quality residential garage doors.  Features classic style with attractive traditional short or long ranch panels. Heavy-duty steel construction ensures long-lasting strength and durability that adds value to your home for years to come.

Garage Door Openers

 Chamberlain & Liftmaster Openers

With so many selections and options in today’s garage door openers, you want to select your next opener, so you never have to think about it again for many years to come.

​Some of the Chamberlain/LiftMaster openers we sell, offer special features like battery backup or a timer that will automatically shut the door behind you one to ten minutes later.  While the door openers on our menu vary regarding power, noise, and options, they are all useful in the opening and closing your door safely for many years.  Here are some essential attributes we like with the Chamberlain/LiftMaster door openers:

​We found that the 1/2-horsepower motors were best suited for steel sectional doors under 300 Lbs. The 1.25 HP motors are more than capable of lifting wooden doors provided the door is properly balanced. Each of our featured openers is capable of opening a standard 7-foot door, and extension kits are available if your door is 8’ for $51.00

The Chamberlain 1.25 HP unit is forward-looking and designed to unite seamlessly with home computerization systems. They include a timer-to-close option that automatically shuts the door for you. The unit also has a backup power source, so you are never stuck with an inoperable door during a power outage.

​All of the openers on our menu run on either a chain or belt drive system. While the chain and belt drive are quiet, the belt drive tends to be the quietest door opener, so it a must have if you have a bedroom above or nearby.

​Chamberlain openers with MyQ technology, allow you to control your overhead door from a remote location through your phone. The door opener’s built-in Wi-Fi connects straight to your home Wi-Fi router. Allowing you to close your garage door from wherever you are through a MyQ smartphone app. The con, however, is an internet gateway ($58.00) is required for the MyQ to work on the majority of the models.

We offer Four of Chamberlain’s most popular models plus we also stock LiftMaster versions of similar products (Chamberlain manufactures Liftmaster openers). Though details and features may vary slightly, key specifications are identical, and so should be performance and overall satisfaction. Compare our installation package against Lowes, Home Depot or Sears. Chamberlain or LiftMaster – Chain Drive or Belt Drive 5 Star Doors has your opener

Garage Door Rollers

garage door rollers

Many garage door rollers have unsealed bearings that no longer function after years of rolling back and forth in a dirty garage. The rollers condition can be so severe that the barrings within are frozen in place as the garage door cycles. The only thing you have to contemplate when you are going to replace your door rollers is the size of the garage door that you have. For a 7’ steel residential garage door, you will need ten rollers. Five-panel doors or 8’ doors will require 12 rollers.

Replacing garage door rollers can be dangerous and be should be done by a trained professional. If your rollers are worn or noisy, consider having Five Star Door replace them with quiet nylon rollers with sealed bearings that eliminate the need to grease

Garage Door Springs

Garage door torsion springs
garage door extension springs

Your Safety Is Our Highest Priority

Garage door torsion springs are a vital part of your garage door operating system. When a spring breaks it can jeopardize other components of the door system and become a safety hazard for anyone in it vinsanity. We take the repair and replacement of torsion springs very seriously and always have the homeowner and family best interest and safety in mind.

From replacement springs and extension springs to Wayne Dalton spring conversion kits, we service every make and model garage door manufactured; we aim to offer the very best overall garage door experience possible.

Garage Door Spring Repair Common Industry Practices

But what if company A replaces garage door springs engineered to lift 210 pounds. Again the door is 30 pounds out of balance but this time it’s too light. To compensate, the service person would reduce winds onto the spring, and no one’s the wiser. By removing winds off the springs it may keep the door closed, but now there are not enough winds on the springs to keep enough cable tension on the spools up above. A light garage door is the most dangerous of improper balancing. You would not want the door to shoot up into the open position when the red rope was yanked. Doors that are too light can be dangerous to use.  READ MORE…

Garage Door Weather Stripping

garage door seal

Five Star Doors offers a full line of weatherstripping solutions to seal virtually any type of residential wood or steel garage door.  Our weather stripping/bottom seal products provide solutions for keeping pests out and warm air in by sealing gaps and closing up exposed areas around garage doors.

Many Colors To Choose From

Choose from a wide variety of weather stripping/garage door trim colors to effectively seal around door bottoms, jambs, headers, thresholds and in between doors. High quality materials such as rubber and polypropylene brush seals as well as PVC blade type products are available to ensure you are able to create the best sealing solution for your garage door. 

Whether you are a D.I.Y. or prefer to have one of our professional service technicians install it, when replacing old, worn out seals or sealing a new doorway, Five Star Doors has the right weather seal solution for you.

Garage Door Off Track

Garage Door Off Track

Sometimes your garage door can get off track if it tries to shut and there is an object obstructing its path. Or, it can come off track from normal wear and tear of the tracks or the garage door panels may get out of alignment.

We Can Get You Back On Track! Just as the picture shows, if your door came off One or both tracks your door will tilt at an angle or worst yet fall off entirely. Regardless, your door will not be able to open or close and in its current state presents a safety hazard to anyone standing in the vicinity. Besides, may also increase the overall repair cost. READ MORE… 

Wayne Dalton Torquemaster System

wayne dalton conversion kit

Five Star Doors recommends converting your Wayne Dalton spring system to a traditional spring system. The traditional spring system dollar for dollar far exceeds the value Torquemaster system and the cost to convert the system is less than repairing the Torquemaster System and will last substantially longer. 

Garage Door Struts - Is your Door Bending or Sagging?

Does your garage door open and close easily stopping anywhere in the middle of the opening without banging down or rolling back up? If not, your torsion springs are out of balance or worst a broken spring. There is too much strain on the door and opener. Therefore, the springs should be adjusted.

bent garage door

Garage door struts stiffen sections of the door to prevent them from bending or breaking. Struts help make each section/panel rigid so the door will open and close smoothly. If the sections are not rigid, your garage door will bend as it opens and closes.

Residential single doors typically do not need struts unless it is a steel door that is motor-operated. We recommend, a strut across the top section to prevent the top of the door from bending if the opener force is out of adjustment.

Doors over 10 feet wide usually have at least one strut across the top panel. Five Star Doors adds an additional strut to all our garage door installs. A 16′ wood door should have 3 or more struts, but insulated steel doors should have at least two. 

When we add one or more struts to your door we factor in the additional weight. Struts weigh about twelve pounds for a 16′ door. If you add two struts, it will cause your door to be out of balance. We adjust your spring tension accordingly, or we recommend replacing your torsion springs. Otherwise, the extra weight will shorten the life of your garage door opener.

  • We Use Our Own Employees. Professional, Polite, And On-Time
  • Same Day Service In Most Instance's
  • We Service All Current Makes & Model Garage Doors & Openers
  • The Technician Will Call You Approximately 10 Minutes Before Arrival.
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Garage Door Off Track Repair Services What To Expect From Five Star Doors

Garage Door Off Track

Sometimes your garage door can get off track if it tries to shut and there is an object obstructing its path. Or, it can come off track from normal wear and tear of the tracks or the garage door panels may get out of alignment.

Garage Door Off Track

We Can Get You Back On Track! Just as the picture shows, if your door came off One or both tracks your door will tilt at an angle or worst yet fall off entirely. Regardless, your door will not be able to open or close and in its current state presents a safety hazard to anyone standing in the vicinity. Besides, may also increase the overall repair cost. But First: Unplug your opener from the electrical outlet, preventing an unknowing guest from opening the garage door

What Caused This To Happen?

ome events can cause garage doors to jump their tracks. The most common source of damage is from vehicles hitting the rail or garage door itself. Bent or damaged tracks won’t allow the door rollers to operate smoothly, and can cause them to “jump” off track. 

Another reason for doors to fall off their track is a broken cable. In this case, the portion of your door off its track/rail is a secondary symptom of your garage door assembly issue. Cables may break due to normal wear and tear over many years. When one cable breaks, your door will only raise on one side when opened, leaving the broken side hanging. Opening or closing your door in this condition is an accident waiting to happen.

Does your garage door have a bent or rusted out door rail/track?

Your garage tracks play an essential part in the garage door and opener system. If the door cannot open and close smoothly, it can shorten the lifespan of your opener, cables, hinge’s and even become a safety issue should the door come off the rails.

A Five Star Doors service technician will do a 20 point inspection of your entire door system, assess the damage and replace the damaged track. Once the new track is back in place, the service technician will ensure that both rails match up perfectly, and your garage door opens and closes smoothly.

We Can Fix Or Replace

  • Garage Door Off Track Repair
  • Door Track Extensions
  • Garage Door Runners
  • Track Adjustment/Replacement
  • Garage Door Vertical Track
  • We Use Our Own Employees. Professional, Polite, And On-Time
  • Same Day Service In Most Instance's
  • We Service All Current Makes & Model Garage Doors & Openers
  • The Technician Will Call You Approximately 10 Minutes Before Arrival.

Business Service Hours

Monday - Friday (7:30 AM - 9:00 PM)

Saturday- Sunday (7:30 AM - 2:00 PM)

Residential Building Contractor License: 2101216938

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(248) 827-0933

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Reach Us

Location:

31505 Grand River Avenue, Farmington, MI 48336 USA

Email:

fivestardoors@ymail.com

Phone:

Macomb County: (586) 413-5283

Oakland County: (248) 827-0933

Wayne County: (734) 358-6901

Proudly serving Dearborn, Dearborn Heights, Detroit, Franklin, Grosse Pointe, Southfield, Farmington, Farmington Hills, West Bloomfield, Commerce Township, for over 25 years.