Professional
Garage Door Repair
From Farmington to Grosse Pointe, Grosse Ile to Bloomfield - We Have You Covered For Any Garage Door Repair
Welcome to Five Star Doors. We are a licenced and insured garage door and opener repair company providing Five Star rated garage door repair, garage door spring repair and garage door opener repair to Metro Detroit residents for over 25 years. We are local to the area with strong family roots in Macomb, Oakland, Wayne and Washtenaw counties. As we have expanded, we have been able to gain a level of knowledge and expertise that is unparalleled in the city’s that we service. From replacement doors and openers to servicing every make and model garage door and opener made; we aim to offer the very best overall customer service experience possible.
I personally answer all incoming calls and will work with you to accommodate your busy schedule. Andrew, Eric, Max, Mike, Tim, Shane, and Robert are some of the best trained and competent door/opener installation and garage door repair specialists in the industry. They are on-time, polite, professional, and bound to Five Star Doors overall goal of complete customer satisfaction.
What To Expect
Five Star Doors
Where many repair companies pose as a local, hands-on repair company, we are one of the few door repair businesses that perform 100% of all their repairs and door installations. We service and sell Chamberlain & Liftmaster Openers, Amarr and Safeway garage doors. We service and stock parts for Genie openers, Wayne Dalton, Clopay, C.H.I. Doors, Windsor, Raynor, and Craftsman garage door openers. Our service vehicles are well stocked, so rest assured it’s fixed right on the first visit.
- We Use Our Own Employees. Professional, Polite, And On-Time
- Same Day Service In Most Instance's
- We Service All Current Makes & Model Garage Doors & Openers
- The Technician Will Call You Approximately 10 Minutes Before Arrival.
Good, bad or indifferent, we post “all” unedited reviews as we receive them back. We want you to feel comfortable that you’ve chosen a service company that strives to be the best. Scroll down to view the most recently submitted reviews. For older reviews use the review tab at the top of each page.
Sincerely,
Bruce Chapin
Five Star Doors, Operations Manager
Garage Door Repair / Garage Door Opener Installation Testimonials
“The tech was knowledgeable and did the work fast. The garage door has been working great since then. I would recommend them for garage door repair.” Jerome B. Farmington, Michigan
“YELP REVIEW” “This is the most amazing company- December 2014- our garage door would not open. They were the ones that got here within an hour. Fixed/ so we could get our cars out. We then chose a new heavy duty insulated door- installed 2 days later. During this process they were thorough,reasonable, honest, and very nice. Bruce has a great team! Fast forward just over 2 months ( dead of winter). Our drive is very steep, so I like to back in so I can pull out. Today I ran errands and came home. I backed in – I went very slowly, I hit the button for the garage to open, I hit a patch ice and slid into the lowest panel. I called 5 Star and Bruce was able to send Shane out before 6:00. And our panel can be repaired. This is the company you want to use is you have ANY garage door needs! You will not regret your choice! Susan V. Farmington, Michigan
“They came out soon after our call, adjusted to make the garage door quiet and even fixed some caulking (having done the original job on a freezing day, a small area of caulking didn’t attach well)…at no cost. Very nice workers, excellent service.” Kendall G. Farmington Hills, Michigan
“I was pleased beyond expectation at the speed of response and the quality of the opener and work. The cost was much less than expected also. The serviceman, Andrew was great and professional.” Chuck J. Farmington Hills
On time, friendly and responsive. Installed without problems in the time estimated. I think it was a great price for the work done. Thank you Robert – very friendly, professional and easy to work with.” Chyanne M. Farmington Hills
“Five Star Doors was very prompt and professional start to finish. Garage door repair was quick and easy. Service provided was exceptional.” George T. Farmington Hills, Michigan
“Robert and Eric were the installers and they did a fantastic job. Very professional, and hard workers. They were here over 3 hours and never took a break or slowed down. I felt like they went above and beyond the usual service level. After the doors were installed, they cleaned them and tested them.” Dawn A. Farmington Hills
“We called early morning and the call was handled quickly and appointment was set for same day. Arrived on time and corrected our issues professionally and explained all the work. Could not have been any happier with the entire experience.” Stephanie T. Farmington Hills
“Amazing service overall. Couldn’t have been more pleased. Quick to return our initial phone call and sent a technician the same day. We will refer and use Five Star Doors in the future.” Andy L. Farmington Hills
“Excellent garage door service. Were at my home within a few hours of calling them. Called ahead to let me know when they would be here. Did the repairs quickly, made some very good recommendations, and charged a very fair price. I highly recommend 5-Star!” Rick N. Franklin, Michigan
Main: (248) 827-0933
Residential Building Contractor License: 2101216938
Hours
Mon- Fri 7:30 AM – 9 PM
Sat – Sun 7:30 AM – 2 PM
Services Offered
- Roller Repair
- Garage Door Repair
- Cable Replacement
- Broken Spring Replacement
- Opener Repair
- Opener Installation
- Garage Door Installation
Garage Doors
Amarr Garage Doors
The Amarr by Design collection enables homeowners to design their very own unique door from a choice of 10 carriage house door styles. several window and decorate hardware choices.
Amarr by Design collection is one of several models Five Star Doors features. As a Authorized Sales & Service Distributor for Amarr, you can be assured that your new door will be professionally installed by an Five Star Doors employee.
Additionally, we provide an extra stiffener or “strut” to better reinforce your new door, nylon ball rollers which provide smoother operation and longer life.
Other factors to consider using Five Star, local to the area, insurance, warranties offered, professionalism, disposal of your old garage door as well as dealer service and support AVAILABLE MODELS
Garage Doors
Safe-Way Garage Doors
Safe-Way garage doors has been offering Birmingham and Bloomfield homeowners outstanding value and quality steel doors for over Fifty years. Safe-Way offers numerous styles, colors and sizes to complement any home. Whether you choose insulated or uninsulated, short or long panel, or a flush door, all doors come with the Safe-Way standard of outstanding workmanship. Coupled with Safe-Ways heavy duty hardware, Five Stars Doors adds an extra strut to ensure your door operates at peak performance and will last for many years to come.
The Choice Series by Safe-Way, Model 56 & 58 a non-insulated value + quality residential garage doors. Features classic style with attractive traditional short or long ranch panels. Heavy-duty steel construction ensures long-lasting strength and durability that adds value to your home for years to come. AVAILABLE MODELS
Garage Door Openers
Chamberlain & Liftmaster Openers
With so many selections and options in today’s garage door openers, you want to select your next opener, so you never have to think about it again for many years to come.
Some of the Chamberlain/LiftMaster openers we sell, offer special features like battery backup or a timer that will automatically shut the door behind you one to ten minutes later. While the door openers on our menu vary regarding power, noise, and options, they are all useful in the opening and closing your door safely for many years. Here are some essential attributes we like with the Chamberlain/LiftMaster door openers:
We found that the 1/2-horsepower motors were best suited for steel sectional doors under 300 Lbs. The 1.25 HP motors are more than capable of lifting wooden doors provided the door is properly balanced. Each of our featured openers is capable of opening a standard 7-foot door, and extension kits are available if your door is 8’ for $51.00
The Chamberlain 1.25 HP unit is forward-looking and designed to unite seamlessly with home computerization systems. They include a timer-to-close option that automatically shuts the door for you. The unit also has a backup power source, so you are never stuck with an inoperable door during a power outage.
All of the openers on our menu run on either a chain or belt drive system. While the chain and belt drive are quiet, the belt drive tends to be the quietest door opener, so it a must have if you have a bedroom above or nearby.
Chamberlain openers with MyQ technology, allow you to control your overhead door from a remote location through your phone. The door opener’s built-in Wi-Fi connects straight to your home Wi-Fi router. Allowing you to close your garage door from wherever you are through a MyQ smartphone app. The con, however, is an internet gateway ($58.00) is required for the MyQ to work on the majority of the models.
We offer Four of Chamberlain’s “VIEW” most popular models plus we also stock LiftMaster “VIEW” versions of similar products (Chamberlain manufactures Liftmaster openers). Though details and features may vary slightly, key specifications are identical, and so should be performance and overall satisfaction. Compare our installation package against Lowes, Home Depot or Sears. Chamberlain or LiftMaster – Chain Drive or Belt Drive 5 Star Doors has your opener
Garage Door Rollers
Many garage door rollers have unsealed bearings that no longer function after years of rolling back and forth in a dirty garage. The rollers condition can be so severe that the barrings within are frozen in place as the garage door cycles. The only thing you have to contemplate when you are going to replace your door rollers is the size of the garage door that you have. For a 7’ steel residential garage door, you will need ten rollers. Five-panel doors or 8’ doors will require 12 rollers.
Replacing garage door rollers can be dangerous and be should be done by a trained professional. If your rollers are worn or noisy, consider having Five Star Door replace them with quiet nylon rollers with sealed bearings that eliminate the need to grease
Garage Door Springs
Your Safety Is Our Highest Priority
Garage door torsion springs are a vital part of your garage door operating system. When a spring breaks it can jeopardize other components of the door system and become a safety hazard for anyone in it vinsanity. We take the repair and replacement of torsion springs very seriously and always have the homeowner and family best interest and safety in mind.
From replacement springs and extension springs to Wayne Dalton spring conversion kits, we service every make and model garage door manufactured; we aim to offer the very best overall garage door experience possible.
Garage Door Spring Repair Common Industry Practices
But what if company A replaces garage door springs engineered to lift 210 pounds. Again the door is 30 pounds out of balance but this time it’s too light. To compensate, the service person would reduce winds onto the spring, and no one’s the wiser. By removing winds off the springs it may keep the door closed, but now there are not enough winds on the springs to keep enough cable tension on the spools up above. A light garage door is the most dangerous of improper balancing. You would not want the door to shoot up into the open position when the red rope was yanked. Doors that are too light can be dangerous to use. READ MORE…
Garage Door Weather Stripping
Five Star Doors offers a full line of weatherstripping solutions to seal virtually any type of residential wood or steel garage door. Our weather stripping/bottom seal products provide solutions for keeping pests out and warm air in by sealing gaps and closing up exposed areas around garage doors.
Many Colors To Choose From
Choose from a wide variety of weather stripping/garage door trim colors to effectively seal around door bottoms, jambs, headers, thresholds and in between doors. High quality materials such as rubber and polypropylene brush seals as well as PVC blade type products are available to ensure you are able to create the best sealing solution for your garage door.
Whether you are a D.I.Y. or prefer to have one of our professional service technicians install it, when replacing old, worn out seals or sealing a new doorway, Five Star Doors has the right weather seal solution for you.
Garage Door Off Track
Sometimes your garage door can get off track if it tries to shut and there is an object obstructing its path. Or, it can come off track from normal wear and tear of the tracks or the garage door panels may get out of alignment.
We Can Get You Back On Track! Just as the picture shows, if your door came off One or both tracks your door will tilt at an angle or worst yet fall off entirely. Regardless, your door will not be able to open or close and in its current state presents a safety hazard to anyone standing in the vicinity. Besides, may also increase the overall repair cost. READ MORE…
Wayne Dalton Torquemaster System
Five Star Doors recommends converting your Wayne Dalton spring system to a traditional spring system. The traditional spring system dollar for dollar far exceeds the value Torquemaster system and the cost to convert the system is less than repairing the Torquemaster System and will last substantially longer. READ MORE
Why Choose Us
We want you to feel comfortable that you’ve chosen a garage door repair company that strives to be the best. Scroll down to view the most recently submitted reviews.
Quality Rating 4.98/5.0
Professionalism Rating 4.99/5.0
Punctuality Rating 4.98/5.0
Price Rating 4.88/5.0
Overall Rating 4.98/5.0
Reviews 243
Safe & Secure
We take garage door repair and garage door & garage door opener installation very seriously and always have the homeowner & family best interest & safety in mind.
Outstanding Support
We personally answer all calls & will work with you to accommodate your busy schedule. We have the best trained, competent, door – opener installation & repair specialists in the industry.
Low Cost
Service includes: A 20-Point Safety Inspection, Lubricated, Parts Tightened Where Appropriate. Suggestions That Will Improve & Extend The Life Of Your Garage Door System for about 1/2 the cost of our closest competition
“I would highly recommend these guys to anyone and will definitely use them again. Robert was our technician and he was fantastic. He came over within 15 minutes and had the door repaired and working normally with a half hour. We have a new garage door company!” Jason G. Grosse Pointe Woods
Wow, I told them my car was “locked in” my garage and asked if they could come over quickly. 60 minutes later, the garage door was FULLY FIXED. Yup, they scrambled, and my car is no longer a “garage prisoner.” Ryan C. Grosse Pointe Woods
“YELP REVIEW” – “Garage door spring broke on the door this morning. Called a few minutes before 9. Around 1:30, Andrew was here fixing the door. Very nice guy, who also gave some suggestions for upgrades, but indicated they could wait. I’m very pleased with the great service, and friendly attitude. Thanks!” Jeff H. Southfield, Michigan
“They were professional and very friendly! Did what they said, when they said! Very good customer service, Honest. Reliable and PROMPT!” Brian C. Southfield
“Could not be happier, Andrew spent the time to explain and make sure the garage door and opener was in excellent working order before leaving. For the amount of work he accomplished in 45 minutes, I would have expected to pay a bit more the quality of service he provided.” Deloise W. Southfield, Michigan
“Very courteous & helpful. I would recommend their garage door opener installation service to anyone. Helped program our third garage door opener and offered any assistance, if we had trouble with programming our garage door remotes.” Janice W. Southfield
“Andrew was very helpful stating the cost of the opener and showing me other things that need to be serviced. I did not feel pressured when he told me other services I may need in the future.” Josh M. West Bloomfield
“The spring on our garage door broke, and the door would not open. They came right out, replaced the springs, pulleys, and cables. They were courteous, professional and expedient.” Nancy R. West Bloomfield
“I love Five Star Doors! They are the absolute best. I will use them from now on. Robert was amazing. Five Star provided great service on my garage door and opener, but they have a big heart. Kudos to the owner that gave consideration to my situation.” Lucy B. West Bloomfield, Michigan
“YELP REVIEW” – “This is the second time I’ve worked with this company. First time I just picked up some parts. This time around I called because of a stubborn garage door that won’t close properly at a new house my wife and I bought. I initially called a different company that quoted me a five day waiting period before they could come out and a $85 service call. 5 Star doors came out the next day. The tech arrived promptly and was very professional. The door was fixed within 20 minutes. I fully expected to be charged a service call fee which I would have gladly paid considering the problem was solved in such a timely manner. However, I was not charged for the service. I tried to pay the tech but he refused and simply asked that I use them when I replace the motor and/or door. Service like this is hard to find. Dan J. West Bloomfield, Michigan
“He assessed the problem, knew I needed the spring replaced. He had the part right on his truck, so he fixed it right then. It took about hour tops, and he was on his way. Fair price, door fixed, I would use again.” John W. West Bloomfield, Michigan
Business Service Hours
Mon - Fri (7:30 AM - 9:00 PM)
Sat- Sun (7:30 AM - 2:00 PM)
Residential Building Contractor License: 2101216938
(248) 827-0933
Reach Us
Location:
31505 Grand River Avenue, Farmington, MI 48336 USA
Email:
fivestardoors@ymail.com
Phone:
Macomb County: (586) 413-5283
Oakland County: (248) 827-0933
Wayne County: (734) 358-6901
Proudly serving Dearborn, Dearborn Heights, Detroit, Franklin, Grosse Pointe, Southfield, Farmington, Farmington Hills, West Bloomfield, Commerce Township, for over 25 years.