What To Expect From Five Star Doors
Welcome to Five Star Doors where we have been providing five star rated garage door spring replacement to Metro Detroit residents for over 25 years. We are local to the area with strong family roots in Macomb, Oakland, Wayne and Washtenaw counties. As we have expanded, we have been able to gain a level of knowledge and expertise that is unparalleled in the city’s that we service.
I personally answer all incoming calls and will work with you to accommodate your busy schedule. Andrew, James, Eric, Tyler, Travis, Shane, and Robert are some of the best trained and competent spring replacement technicians in the industry. They are on-time, polite, professional, and bound to Five Star Doors overall goal of complete customer satisfaction.
What To There are over 300 garage door repair companies in Southeast Michigan providing broken spring replacement services. Many of these companies carry only 4 to 6 sizes of springs or just eyeball the size, therefore, adding or subtracting winds on the new spring(s). This potentially creates a safety hazard and can shorten the life of your opener and springs.Expect From Five Star Doors
Where many repair companies pose as a local, hands-on repair company, we are one of the few door repair businesses that perform 100% of all spring replacements. Our service vehicles are well stocked, so rest assured it’s fixed right on the first visit.
Garage Door Replacement Springs Common Industry Practices
Say, for the sake of argument your door weight is 180 lbs and Company A replaces a garage door spring engineered to lift a 150 lb door. In this case, the door would be 30lbs out of balance or 30 lbs too heavy. To compensate, the service person would add more winds onto the spring, and no one’s the wiser. This adjustment drastically reduces the life of the spring and can damage your door and door opener beyond repair.
But what if company A replaces garage door springs engineered to lift 210lbs. Again the door is 30lbs out of balance and is too light. To compensate, the service person would reduce winds onto the spring, and no one’s the wiser. By removing winds off the springs it may keep the door closed, but now there are not enough winds on the springs to keep enough cable tension on the spools up above. A light garage door is the most dangerous of improper balancing. You would not want the door to shoot up into the open position when the red rope was yanked. Doors that are too light can be dangerous to use.
Keep in mind. Once the service person installs your new garage springs, they would reinstall your garage door opener back up. Hiding any underlying issues.
A light garage door is the most dangerous of improper balancing. You would not want the door to shoot up into the open position when the red rope was yanked.
We come across several homes every day with unbalanced garage doors. Although there are several reasons for this, the most common reason is our competition may only stock 6 – 8 sizes of garage springs due to cost, storage and convenience.
Frequently Asked Questions Regarding: Garage Door Springs
I have a two car garage door with a broken spring. Do you replace one or both springs?
We only replace them as a pair. All two car garages will have two new springs installed.
How are the springs properly sized and/or balanced to my door?
Our technicians weigh your door using a scale to properly balance your door. If you have an odd weight we can install the correct springs that will work for the garage door.
Other Companies charge more for 2 springs, Why so much price difference?
You receive more by using 5 Star Doors. Our stock springs are from Service Spring Corporation and made in the USA. The door is weighed providing the right balance for hand use and minimizing unwanted stress on the opener and door. All spring replacements come with adjusting and oiling of the door and all springs come with a written warranty.
Why is weighing the door so important?
Garage doors are extremely heavy. A door too heavy or light can endanger the person operating the door. 5 Star Doors weighs all garage doors to maximize safety.
What if I don’t know the springs are broken, the door just won’t open?
When the 5 Star Doors service technician arrives he will diagnose the problem, provide you a free written estimate to fix and repair your garage door issue.
A neighbor of mine paid over $400 for a set of springs, are your prices that high?
We buy in bulk to get the best possible pricing. There are many companies that have their service technicians work on sales and repair commission. Therefore, the more they sell the higher the commission. 5 Star Doors service technicians are hourly employees and are not paid on commission.
How long has 5 Star Doors been replacing garage door springs
Five Star Doors has been a leader in spring replacement since 1990. My portfolio also includes several long standing contracts with high-end apartment and condo complexes. Angie’s List also selected Five Star Doors the top spring replacement company in S.E. Michigan for 2012, 2013, 2014, 2015
Why should I choose 5 Star Doors?
Five Star Doors is an employee based company. Employees are dressed in company attire and marked service vehicles. We will provide a free inspection before we begin and suggest any parts that may be beneficial in making your door safer, work properly, and last longer.
Should I replace the springs if it’s an older door?
Your door should be repaired to a safe working condition, many doors we see are either obsolete with no parts available to repair or the integrity of the door is just too unsafe to repair.
My door kicks out as a large panel “one-piece door.” Do you replace these kind of springs?
We do not replace one-piece doors because they are unsafe. We will provide a free written estimate for a new door at your request.
Mon - Fri 9:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Mon - Fri 7:30 AM - 9:00 PM
Sat- Sun 7:30 AM - 2:00 PM
Residential Building Contractor License: 2101216938
32620 Grand River Avenue, Farmington, MI 48336 USA
Macomb County: (586) 413-5283
Oakland County: (248) 827-0933
Wayne County: (734) 358-6901